From the Advanced tab, press Add button.Ħ. Go to More Settings from the Change Account window.ĥ. In the Account Settings window, click on the Change icon after selecting your Office 365 account profile.Ĥ. Open the Account Settings window from the File tab.ģ. If it is visible in the Online version only, then we can try the following steps to resolve the issue:Ģ. When we configure our account into Outlook, the Shared mailbox in Office 365 should come up by default just as it comes up in the Online web version. Solution 1: Add a new Shared Mailbox in Outlook Shared Mailbox Synchronization Troubleshoot.In this section, we will watch and learn some solutions to make MS Outlook shared mailbox visible: So, here we are providing you with some unique solutions to resolve this issue.Īlso Read: Archive Emails in Office 365 Solutions to Resolve Office 365 Shared Mailbox Not Showing in Outlook Issue ![]() Users can easily access these shared mailboxes in their Microsoft Outlook application, but sometimes, some users face issues like the Office 365 shared mailbox not showing in Outlook. The functionalities such as read and send emails depend upon the permission provided by the admin. Shared Mailbox provides the user with a practical option of sharing the mailbox only with those who have access to do so.
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